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Privacy Policy, Terms of Use, and Cookie Policy

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Privacy Policy

Last updated: March 2026

Introduction

CFC CRM Consulting Ltd trading as Hauzo ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and services.

1. What data we collect

We collect minimal personal data:

  • Email address (when you sign up for updates, contact us, or create an account)
  • Name (if you provide it in contact forms or when creating an account)
  • Subject line and message content (from contact forms)
  • Usage data (pages visited, time spent, guides viewed) via analytics

2. How we use your data

We use your data to:

  • Send you updates about Hauzo guides and features (if you opt in)
  • Respond to your enquiries and messages
  • Improve our guides and user experience
  • Understand how people use Hauzo
  • Comply with legal obligations

3. Legal basis for processing

We process your personal data based on:

  • Your consent (e.g., when you sign up for updates)
  • Our legitimate interests (e.g., improving our service)
  • Legal obligations (e.g., fraud prevention)

4. Data retention

We keep your personal data only as long as necessary:

  • Contact information: Until you unsubscribe or request deletion
  • Message content: 12 months for customer service purposes
  • Analytics data: Up to 12 months

5. Who we share data with

We do not sell or share your personal data with third parties. We may share data with:

  • Service providers (email delivery, website hosting) who are bound by confidentiality
  • Legal authorities if required by law

6. Your rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Withdraw consent to email updates
  • Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise these rights, contact [email protected].

7. Security

We use industry-standard security measures to protect your data. All data is encrypted in transit. However, no method of transmission is 100% secure.

8. International transfers

Your data is stored in the UK and EU. We comply with GDPR requirements for international data transfers.

9. Changes to this policy

We may update this policy. We'll notify you of significant changes via email or our website.

Note: This privacy policy is a template and will be reviewed by qualified legal counsel before public launch to ensure full compliance with GDPR and UK data protection law.

Terms of Use

Last updated: March 2026

1. Acceptance of terms

By accessing and using Hauzo, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Use licence

Permission is granted to temporarily download one copy of the materials (information or software) on Hauzo for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • Modify or copy the materials
  • Use the materials for any commercial purpose or for any public display
  • Attempt to decompile or reverse engineer any software contained on Hauzo
  • Remove any copyright or other proprietary notations from the materials
  • Transfer the materials to another person or "mirror" the materials on any other server

3. Disclaimer

The materials on Hauzo are provided on an 'as is' basis. Hauzo makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

4. Limitations

In no event shall Hauzo or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Hauzo.

5. Accuracy of materials

The materials appearing on Hauzo are based on published official sources. Hauzo does not guarantee the accuracy, completeness, or usefulness of this information. Reliance on this information is entirely at your own risk.

6. Limitations on liability

Hauzo will not be liable for any use or misuse of our guides. When you need professional advice, Hauzo tells you. Your use of Hauzo is at your own risk and entirely voluntary.

7. Modifications

Hauzo may revise these terms of service for our website at any time without notice. By using this website, you are agreeing to be bound by the then current version of these terms of service.

8. Governing law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

Note: These Terms of Use are a template and will be reviewed by qualified legal counsel before public launch.

Cookie Policy

Last updated: March 2026

What are cookies?

Cookies are small files that are placed on your computer when you visit our website. They allow us to recognise you and improve your experience.

Cookies we use

Hauzo uses two categories of cookies:

Strictly necessary cookies

These are required for the website to function and do not require your consent.

  • hauzo_consent — stores your cookie preference (accept or reject). Expires after 12 months.

Analytics cookies (require consent)

These help us understand how visitors use our site. They are only set if you click "Accept" on our cookie banner.

  • Google Analytics 4 — measures page views, session duration, and how visitors navigate the site. IP addresses are anonymised. Google may set cookies including _ga and _ga_*. These expire after 2 years. Google's cookie policy

Your cookie choices

When you first visit Hauzo, a banner asks whether you accept analytics cookies. You can accept or reject. Your choice is remembered for 12 months.

To change your preference: clear the hauzo_consent cookie from your browser, or clear all cookies for hauzo.com. The banner will appear again on your next visit.

You can also control cookies through your browser settings. Most browsers allow you to refuse cookies or delete existing ones.

More information

For general information about cookies, visit aboutcookies.org. To opt out of Google Analytics across all websites, install Google's opt-out browser add-on.

Important notice

These policies are templates and will be reviewed by qualified legal counsel before Hauzo's public launch. They are provided here to show the structure and approach we take to privacy, terms, and cookies. Final policies may differ based on legal review.

Questions about our policies?

Contact us at [email protected]